Terms of Service

These terms govern your use of Rankora and outline our mutual rights and responsibilities.

Last updated: January 15, 2025

Acceptance of Terms

By accessing or using Rankora ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction.

Service Description

Rankora is an AI-powered content analysis platform that helps content creators optimize their content for Google's AI Overviews. Our Service includes:

  • AI-powered content analysis and scoring
  • Competitor comparison and benchmarking
  • Content optimization recommendations
  • Performance tracking and analytics
  • Export capabilities for reports and data

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

User Accounts & Responsibilities

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must not share your account with others or allow unauthorized access
  • You must notify us immediately of any suspected unauthorized access

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Abuse or overload our Service infrastructure
  • Use the Service for spam, malware, or malicious activities
  • Reverse engineer or attempt to extract our algorithms

Subscription & Billing

Subscription Plans

  • Free tier with limited monthly analyses
  • Paid subscriptions with expanded features and limits
  • Usage-based billing for analyses beyond plan limits
  • All prices are listed in USD and exclude applicable taxes

Payment Terms

  • Payments are processed securely through PayPal
  • Subscriptions renew automatically unless cancelled
  • You can cancel your subscription at any time from your account settings
  • Refunds are provided according to our refund policy
  • We may change pricing with 30 days advance notice

Refund Policy

We offer refunds under the following conditions:

  • Full refund within 7 days of initial subscription
  • Pro-rated refunds for technical issues lasting more than 48 hours
  • No refunds for usage-based charges or completed analyses
  • Refund requests must be submitted via our contact page

Intellectual Property

Our Rights

  • Rankora and all related trademarks are our property
  • Our AI algorithms, software, and analysis methods are proprietary
  • All content and materials on our platform are protected by copyright
  • You may not copy, modify, or distribute our intellectual property

Your Content

  • You retain ownership of content you submit for analysis
  • You grant us limited rights to process and analyze your content
  • We may use aggregated, anonymized data to improve our Service
  • You represent that you have rights to submit the content for analysis

Disclaimers & Limitation of Liability

Service Disclaimers

  • The Service is provided "as is" without warranties of any kind
  • We do not guarantee specific results or performance improvements
  • AI analysis results are estimates and may not be 100% accurate
  • We are not responsible for third-party content or external links

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for business losses or lost profits
  • Some jurisdictions may not allow these limitations

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Termination

By You

  • You may terminate your account at any time from your account settings
  • Upon termination, your access to the Service will cease immediately
  • Your data will be retained according to our Privacy Policy

By Us

We may terminate or suspend your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Fail to pay subscription fees
  • Engage in fraudulent or abusive behavior
  • Pose a security risk to our Service or other users

Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Changes & Contact

Changes to Terms

We may revise these Terms from time to time. Material changes will be communicated through:

  • Email notification to your registered address
  • Prominent notice on our website
  • In-app notification when you next use the Service

Your continued use of the Service after changes constitutes acceptance of the new Terms.

Contact Information

Rankora Legal Team

Email: contact(at)rankora.online

For questions about these Terms or to report violations.