Privacy Policy

Your privacy is fundamental to our service. Learn how we protect, handle, and respect your data.

Last updated: January 15, 2025

Overview

At Rankora, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our AI-powered content analysis platform.

By using Rankora, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

  • Email address for account creation and communication
  • Name and profile information you provide
  • Payment information processed securely through PayPal
  • Communication preferences and settings

Usage Data

  • Content URLs and analysis requests you submit
  • Usage patterns and feature interactions
  • Technical information like IP address, browser type, and device information
  • Performance metrics and error logs for service improvement

Cookies and Tracking

  • Essential cookies for authentication and session management
  • Analytics cookies to understand user behavior (anonymous)
  • Preference cookies to remember your settings

How We Use Your Information

Service Provision

  • Provide AI-powered content analysis and competitor comparison
  • Generate insights and recommendations for your content
  • Maintain your account and manage subscriptions
  • Process payments and billing

Communication

  • Send important service updates and security notifications
  • Respond to your questions and support requests
  • Share relevant tips and best practices (with your consent)

Improvement

  • Analyze usage patterns to improve our AI algorithms
  • Enhance user experience and platform performance
  • Develop new features based on user needs

Data Security & Protection

We implement robust security measures to protect your personal information:

  • Encryption: All data transmission uses SSL/TLS encryption
  • Access Controls: Strict access controls and authentication requirements
  • Data Centers: SOC 2 certified infrastructure with 24/7 monitoring
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Incident Response: Dedicated team for security incident management

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We continuously work to improve our security measures.

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:

  • Service Providers: Trusted partners who help us operate our service (e.g., hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights and users
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Your Consent: When you explicitly authorize sharing

All third-party partners are bound by strict confidentiality agreements and data protection requirements.

Your Rights & Control

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain types of data processing
  • Restriction: Request restriction of data processing

To exercise these rights, contact us at our contact page. We will respond within 30 days.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Rankora Privacy Team

Email: contact(at)rankora.online

We typically respond to privacy inquiries within 24-48 hours.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an email notification
  • Providing an in-app notification

Your continued use of Rankora after any changes indicates your acceptance of the updated Privacy Policy.